Terms and Conditions
Terms and Conditions
Booking can be made through the online booking enquiry form via this website or email us at: firstname.lastname@example.org with your requirements and queries.
Confirmation of your booking will be received via email and we also ask that you read and agree to these terms and conditions which will be linked, as detailed below:
Payment can be made by cash, BACS , Paypal account or by credit and debit cards through Paypal.
A deposit of £25 is usually only required for events over £100 or more, this would be required in advance via the payment methods mentioned above and is non refundable.
Full payment ( or balance) for parties can be made on the day by cash or in advance by BACS , Paypal account or by credit and debit cards through Paypal, if you prefer just ask for details.
Neon Fairy reserves the right to cancel a booking ( only if absolutley required for reasons beyond our control) and will inform you as soon as possible and make every effort find an alternative artist for you. All deposits/monies in this instance would of course be returned.
Similarly if you need to cancel a booking, please do let us know as soon as possible, ideally at least 48 hours beforehand.
At the Party
By reading and agreeing to these terms and conditions we will assume that all children attending the event have
parental consent to being face paint unless we are otherwise informed.
Children are to be supervised at all times and not by Neon Fairy staff.
Your artiste will arrive before the agreed time ( approx 15 mis to set up) and will have everything they need with them
If a child has an obvious cold sore, open wound, eczema,chicken pox , conjunctivitis, measles or skin condition or similar, will decline face painting for health and safety reasons.
(Please ensure children have clean faces – we always have lots of wet wipes so please help yourself!)
Similarly if the child really is not enjoying the experience or just does not wish to be painted we wont paint them.
If you have any concern about a childs condition or skin complaint etc.. please do discuss with the artiste first.
Children need to be over the age of 2.5 years old generally to be face painted.
We will not paint anything we deem to be offensive or inappropriate.
Balloons used are high quality professional grade balloons only – we use Qualatex.
Please see the artiste if you have a latex allergy/concern
Balloons are recommended for children aged 3 years and over
Children need to be supervised with balloons at all times
All broken balloon pieces need to be kept away from small children
If you have any further questions or queries please do not hesitate to contact us anytime at all:
Contact Caroline: email@example.com
Lastly Neon Fairy intends to provide a fun filled, colourful experience for all of your guests and for every event, so
thank you so very much for reading this information and for choosing to book with Neon Fairy Face Painting!
This policy is effective from 07.07.2014.
What we collect
We may collect the following information: name and job title contact information including email address demographic information such as postcode, preferences and interests other information relevant to customer surveys and/or offers We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: Internal record keeping. We may use the information to improve our products and services. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests. We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
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Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. Controlling your personal information You may choose to restrict the collection or use of your personal information in the following ways: whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to our detailed address. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect